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Educational Technology
Polycom "Phone" Dialing
Polycom "Phone" Dialing
Tags
Polycom
DTMF
phone
Conference
videoconference
Problem:
User is unable to dial to a conference call via the SIP Phone on a Polycom Real Presence Group Endpoint.
Workaround:
Do not use “Recent Calls” have all users dial without using this menu or feature.
Background:
It is not known what the root of the issue is. Polycom has announced feature additions and improvements in future software upgrades.
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Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://srs.teamdynamix.com/TDClient/1982/Portal/KB/ArticleDet?ID=17629">https://srs.teamdynamix.com/TDClient/1982/Portal/KB/ArticleDet?ID=17629</a><br /><br />Polycom "Phone" Dialing<br /><br />User is unable to dial to a conference call via the SIP Phone on a Polycom Real Presence Group Endpoint.