How to call a Polycom room system from the Zoom Desktop application

Overview: This knowledge base article explains how to add a Polycom room system/endpoint to a Zoom Conference.

Please Note: Zoom is supported by IT Services, not Health Information Technology. Questions regarding Zoom should be directed to IT Services. 

Procedure: 

1. Start a Zoom Conference as shown

2. Go to invite on the zoom bar as shown. 

3. Select Invite a Room System and choose the call out tab.

4. Make sure H.323 is select and in the IP address area enter the address of the Polycom or Cisco system you wish to dial. Then click Call. 

Note: COM Video Conference endpoints use the following dialing method: 35.9.179.33##Roomextension - See this article for room extensions.

Was this helpful?
100% helpful - 2 reviews

Details

Article ID: 7253
Created
Mon 6/29/15 9:07 AM
Modified
Tue 6/7/16 10:26 AM

Related Articles (2)

Stopping your video allows you to stop sending your near-end camera-encoded video while still remaining connected to the conference. When your video is stopped, the far end does not see video transmission from you.